ideas and perspectives and strongly encourage people with different backgrounds and experiences to apply. We are now looking for a Italian speaking Customer Success Manager' could that be you? What you'll be doing: - Proactively developing customer...
within SLA to customers - Aim for the highest Customer Satisfaction Survey scores' actively updating customers with status and resolution progress reports. Their happiness is our happiness - Delivery of high-caliber CustomerService on post-sales requests...
Culture'", year after year. We're on the lookout for an Italian-speaking CustomerService Representative (Hybrid) to join our team of game-changers who engage with customers from top brands that could be from tech' finance' travel' fashion' healthcare...
Apply Now Description Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for Italian-speaking CustomerService Sales...
our team as a CustomerService Representative with Italian. Responsibilities: - Providing an excellent level of service via email and chat and making sure that the customer's request is answered and assisted accordingly' in order to contribute to an...
in this role As a Customer Representative on our team' you will:
• Solve any kind of customer's doubt or complain regarding our Client
• Log call details onto call management systems and provide response and resolution within SLA
• Maintain service...
and intuition to help undecided customers choose from the range of hotels in the Americas' Europe' and Australia - Provide excellent customerservice by managing expectations and claims in a very positive' polite' and diplomatic way - Handle inquiries...
after year. We're on the lookout for Italian speaking CustomerService Representatives to join our team of game-changers who engage with customers from top brands that could be from tech' finance' travel' fashion' healthcare' or another leading-edge...
and working with a tight-knit team! - Deliver excellent customerservice while troubleshooting and addressing technical' creative' financial and campaign setup related advertiser requests. Escalate the performance related questions internally' to the Account...
Achieve top
• quality Customer Satisfaction/Quality scores.
• Update all system notes at the end of the customer interaction ensuring they meet the customerservice centre's required standards.
• Adhere to our complaint management processes and adopt...
or enter orders' cancel accounts' or obtain details of complaints.
• Managing customers' expectations regarding the products and shipping deadlines.
• Prepare' maintain' and review purchasing files.
• Work on continuous improvement for customer...
and processes' and ensure their good integration - Ensure a great customer experience: improving processes and tools' managing feedback from team members and sharing it with the manager' reassigning tickets when necessary' checking stats for all teammates...
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