Hosco
We are on the lookout for a passionate and professional Reservations Manager to join Jumeirah Capri Palace for the summer season 2027.
The main duties and responsibilities are:
• Oversee the delivery of internal and external service...
sales target, acting as proactive player in ensuring the best service and responding to the customer needs, both in store and on e-commerce channel.
RESPONSABILITIES:
• Place the Customer at the center, creating a welcoming environment and striving to...
and service standards. As a key leader within the hotel, the Front Office Manager inspires, develops, and supports the Front Office team while maintaining the highest levels of guest satisfaction, operational excellence, and team engagement.
This role serves...
programs to improve personal and departmental standards. - Assist in the training and development of Outlet Managers, ensure compliance with the Quality Management System (QMS), and promote awareness of customer requirements throughout the organization...
in training programs to improve personal and departmental standards.
• Assist in the training and development of Outlet Managers, ensure compliance with the Quality Management System (QMS), and promote awareness of customer requirements throughout the...
Reports, and sign off on Rebates and Paid-Outs with proper justification.
• Adhere to and promote Jumeirah International's Guiding Principles and Hallmarks, setting an example for colleagues.
Settore: Hospitality/Turismo/Viaggi
Ruolo: CustomerService...
grooming standards, and health and safety protocols.
• Support the team in managing reservations, confirmations, and guest correspondence.
• Handle guest complaints professionally and escalate complex issues to senior colleagues.
• Promote hotel services...
with the morning shift staff to ensure a smooth transition of information, and that all necessary updates are passed along to the day shift team.
Settore: Hospitality/Turismo/Viaggi
Ruolo: CustomerService...
and commercial success through guest engagement and the delivery of exceptional experiences that strengthen guest loyalty and brand positioning.
Settore: Hospitality/Turismo/Viaggi
Ruolo: CustomerService...
Capri, Metropolitan City of Naples, Italy
Job Openings Italian Customer Service Representative Relocation Support & Career Growth!
About the job Italian Customer Service Representative Relocation Support & Career Growth!
Location: Lisbon, Portugal...
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Customer Service Manager a Capri
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