internal departments and the 3PL.* Develop and maintain a dashboard of KPIs to track inbound/outbound flows and service quality performance.* Formalize and continuously improve internal warehouse processes and SOPs in collaboration with the internal Quality...
e dell'agenzia e si occuperà di contatti con clienti italiani e customer care in via telefonica (inbound)
Requisiti:
• Esperienza pregressa nella mansione
• Buone doti di empatia e comunicazione
• Attitudine al problem solving
• Dimestichezza con utlizzo pc...
and maintain a dashboard of KPIs to track inbound/outbound flows and service quality performance.* Formalize and continuously improve internal warehouse processes and SOPs in collaboration with the internal Quality team and the 3PL to guarantee a high service...
are.
Concentrix is a great match if you:
• Are bilingual or proficient in Italian plus fluent in English
• Previous experience in an inboundcustomerservices or technical support role
• Technically astute
• Ability to problem solve and work under...
e dell'agenzia e si occuperà di contatti con clienti italiani e customer care in via telefonica (inbound) Requisiti: Esperienza pregressa nella mansione Buone doti di empatia e comunicazione Attitudine al problem solving Dimestichezza con utlizzo pc e CRM...
Job Title: Customer Care Jr Process Associate with Italian Req Id: 78924 City: Bucharest State/Province: Bucharest Posting Start Date: 8/4/25 Wipro Limited (NYSE: WIT' BSE: 507685' NSE: WIPRO) is a leading technology services and consulting company...
Leading AMS services for your area - Collaborating with other IT departments for common objectives - Improving processes and procedures for customer satisfaction Skills for Success The requirements listed below are representative of the knowledge' skills...