Location: Lisbon, Portugal
Work Model: Remote, Portugal-based
Employment Type: Full-time
Language Requirement: Italian and English
About The Role
We are hiring an Italian-speaking Technical Customer Support Specialist for a tech customerservice...
build your career in a multicultural environment.
Location: Lisbon, Portugal
Work Model: Remote
Relocation Support: Available
What You'll Do
• Provide technical customer support in Italian and English.
• Assist customers with technical questions...
Cbtalents is seeking an Italian-speaking Technical Customer Support Specialist for a Portugal-based, remote role. You will assist users in Italian and English, resolve technical inquiries, and document cases to ensure smooth service delivery...
Are
• Fluent in Italian (C1 or native level) and comfortable communicating in English
• Motivated, empathetic, and customer-focused
• Excited about living abroad and learning from a diverse team
If youre ready to make Lisbon your new home and take...
creating outstanding customerservice experiences and relationships;
• leadership skills and the ability to build, manage, and collaborate within a team, paired with proven organizational abilities;
• strong communication skills, effective in interacting...
issues, content reports, and platform queries
• Resolving customer inquiries efficiently while maintaining high service quality
• Logging interaction details accurately in internal CRM systems
• Meeting standard team productivity and quality targets...
previous experience in retail, leadership skills, and fluency in English. This position offers the chance to create outstanding customerservice experiences.
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and responsibilities
In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations...
team culture.
• Analyse performance and suggest process improvements to optimise work and enhance customerservice.
• Collaborate with other managers to standardise shift processes.
A Day In The Life
You’ll work shifts based at one of our...
in service operations or service processes management with deep Critical Power Service knowledge, understanding of service delivery models, customer journey mapping, and service excellence frameworks.
• Technical Proficiency: Hands-on expertise with...
Experience) industry TELUS Digital Bulgaria! As an Italian Speaking Support Specialist, you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction Identify and assess...
customers. You’ll focus on our Installed Base (IB) and promote the full range of ABB Service products. If you enjoy building effective relationships and solving customer needs quickly, this role is for you.
Work Model: #LI-Hybrid
In this role, you’ll help...
base receives exceptional service. Your everyday tasks will include:
• Multichannel Customer Support: Handling user inquiries with professionalism, speed, and care across incoming phone calls, email messages, and real-time live chat.
• Troubleshooting...
ciò che fa funzionare il mondo.
Questa posizione risponde a:
Digital Solution Engineering Manager
In this role, you will ensure outstanding project execution, service, and support throughout the customer journey through service leadership...
provide customer support, including technical support, order, and payment-related assistance to achieve target levels of service quality, operational efficiency, and customer satisfaction. Each day, you will implement customer support strategy to increase...