play a vital role in fostering customersatisfaction and loyalty by upholding service level agreements and company guidelines. Your main focus: - Customer Interaction and Resolution: Act as the first point of contact for customer and commercial care...
inquiries and resolve any issues they may encounter. If you have a passion for e-commerce and a dedication to customersatisfaction' we would love to hear from you! Responsibilities - Provide customer support in Italian via phone' email' and chat - Assist...
are not applicable with CustomerSatisfaction as your main goal
• Continuously contributing to the process changes and optimization to better serve our customers or regional organizations.
Your Profile
• Ready to hop on board
• You poses a firsthand...
and troubleshooting
• Gather feedback to enhance service quality and customersatisfaction
• Engage in training sessions to stay updated on platform features and changes Requirements
• Fluency in Italian and English' both written and verbal
• Prior experience...
and maintain accurate records.
• Collaborate with the sales and technical support teams to enhance customersatisfaction.
• Stay informed about coffee industry trends and product knowledge to effectively assist customers.
Requirements
• Fluent in Italian...
they may encounter. You will play a vital role in fostering customersatisfaction and loyalty through effective communication and problem resolution. Responsibilities - Respond to customer inquiries in Italian via phone' email' and chat regarding...
Consultant with Italian and English you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction Identify and understand user needs Assist with general inquiries, product...
dedicated team' you will help create a remarkable shopping experience' ensuring customersatisfaction and loyalty to our brand. Responsibilities - Provide excellent customer service in Italian through various channels including phone' email' and chat...
customersatisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensures the quality, standards...
CUSTOMER SERVICE MASTER DATA ANALYST ITALIAN SPEAKING Location: Barcelona' Spain The Customer Service Master Data Analyst Italian Speaking is responsible for ensuring the accuracy' completeness' and timeliness of master data processes within the...
potential customers, - Identifies and assesses customers' needs to achieve satisfaction, - Resolves product or service problems by clarifying the customer's request' determining the cause of the problem' selecting and explaining the best solution to solve...
and solve problems
• Work on continuous improvement for customersatisfaction Your qualifications Concentrix is a great match if you:
• Have a high level of Italian (written and oral) and fluent in English (B2)
• Have excellent writing and communication...
A proactive approach to ensuring customersatisfaction
• Ability to manage multiple inquiries efficiently in a fast-paced environment
• Familiarity with customer support systems and logistics software Benefits
• Competitive Monthly Salary
• Monthly Performance...
sales and customersatisfaction. The objectives of this role are to strengthen brand health metrics' improve MROI results' increase sales' and make the brand a preferred partner. How You Will Make a Difference Strategy &, Tactics - Align with the...