and returns of products and/or services according to ensure timely and accurate product and service delivery - Provide and excellent customer service experience to clients through different contact channels' in order to enhance customersatisfaction...
performance in line with customer and company goals.
• Generating customersatisfaction.
• Close teamwork with Inside Sales and Product Management.
• Managing customer reserved inventory.
• Driving efficiency.
What Are We Looking For?
• Advance level of...
details into case management systems' and provide response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports.
Their happiness is our...
quality.
• Engage in team initiatives aimed at enhancing customersatisfaction.
Requirements
• Fluency in Italian and working knowledge of English, additional languages are advantageous.
• Experience in customer service or support is a plus.
• Strong...
positive experiences for our clients. Through clear communication' empathy' and effective troubleshooting' we foster satisfaction and long-term loyalty. As a Customer Care Consultant' your focus is to quickly identify and resolve issues while demonstrating...
experience in similar position/ function will be considered as an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with CustomerSatisfaction
• Excellent command of...
experience in similar position/ function will be considered as an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with CustomerSatisfaction
• Excellent command of...
della customersatisfaction, comprensione della cultura dell'azienda cliente e relativa analisi dei bisogni organizzativi in termini di necessit , priorit e obiettivi, proattivit nel trasformare i bisogni del cliente in un'offerta di servizi tailor-made...