and communicate with customer and company stakeholders to collect requests and design functional solutions, in order to guarantee the best result.
Customerrelationship
Autonomy
Technical skills
Activity
• Prepare the functional analysis documentation of the...
in ambito CustomerRelationshipManagement.
• Abilità nel debugging e nella risoluzione dei problemi tecnici.
• Conoscenza di altre tecnologie di integrazione o sviluppo (API, Web Services...).
• Conoscenza delle best practices in tema di sviluppo...
Strong customer orientation and the ability to handle challenging situations.
• Organization and the ability to effectively manage multiple tasks.
• Ability to work independently and as part of a team.
• Basic knowledge of CustomerRelationshipManagement...
in ambito CustomerRelationshipManagement. Abilità nel debugging e nella risoluzione dei problemi tecnici. Conoscenza di altre tecnologie di integrazione o sviluppo (API, Web Services...). Conoscenza delle best practices in tema di sviluppo e sicurezza ABAP...
Service Agent is the first point of contact for our external customers ON/OFF Trade and our internal stakeholders. He/She is responsible for customerrelationshipmanagement' coordinating all requests and complaints' and is owner end-to-end of the order-to...
resolution and response
• Build meaningful relationship' answering customers questions in a courteous' friendly' and professional manner
• Meet and exceed our customer service quality goals' compliance regulations and productivity targets
• Create amazing...