Energy Consulting group-Pomigliano d'Arco-appcast.io-
addressing quality issues and ensuring compliance with contractual obligations
• Write detailed reports and corrective actions and present them during weekly meetings with the customer
• Review and analyze technical data, drawings and work instructions to...
addressing inquiries related to our products and services. Your responsibilities will include managingcustomer communications' assisting with order processing' and resolving any service-related issues. If you have a strong background in customer service...
departmentally to align operations with organizational objectives.
• Implement quality assurance measures for products/services and monitor production and contractula KPIs.
• Enhance customer service quality and satisfaction
• Work with all team member to...
service quality or efficiency
• Keep control of hours spent against allocated budget for Support services
• Manage first level of escalation between internal teams or between customer and client's support
• Collaborate with Project Manager for the...
and presentation, for internal or customer presentation
• Ensuring adherence to quality processes of bid submission to ensure high-quality bid submission documents and that they are signed off with appropriate internal authority
• Managing the bid preparation...
between customer and client's support
• Collaborate with Project Manager for the introduction of new services or new products
• Support Service Roadmap & Budget reviews, forecast OPEX and cost‑saving
• Report monthly to Service Unit Director (exec...
Michael Page International Italia S.r.l.-Napoli-appcast.io-
leading Support/Operations and/or Software Delivery teams in production environments on international projects (10+ ideal).
• Proven ability to manage customer relationships for L2 support services.
• ITIL 4 Foundation required; ITIL Managing Professional...
customer and client's support
Collaborate with Project Manager for the introduction of new services or new products
Support Service Roadmap & Budget reviews, forecast OPEX and cost-saving
Report monthly to Service Unit Director (exec summary + CSI...
Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience.
• Utilize and manage data in customer relationship management (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy.
• Communicate...
In terms of frontline rooms management, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer. * I am a responsive, engaged and interactive leader, capable...
Performance Optimal Health-Giugliano in Campania-appcast.io-
management. We have highly trained professionals that fit into all four categories, ultimately enhancing the client experience. Our brand focuses on quality over quantity and creating the best experience for each client
This year marks our 23-year...
Strive to anticipate customer needs whenever possible to enhance quality service, and in turn, enhance customer satisfaction in accordance with hotel standards. Forecast potential revenues and costs to ensure that budget is met when viewing banquet...
schemes. #LI-MC1
Key Accountabilities
• Managing audit programs: meticulously preparing, controlling, and aligning with organizational objectives and best practices.
• Thorough document reviews of customer management systems encompassing manuals...
across all operations while fulfilling client expectations tied to operational excellence' including high targets for quality' efficiency' and customer journey improvement. You'll also play an active role in ensuring client guidelines are followed...
on knowledge base - Drive overall Customer Satisfaction metrics ensuring service quality through case journey' providing regular updates across touch points - Drive adherence to service levels across channels and achieve Best in Class productivity...