Communication Skills
• Have excellent communication skills
• Be fluent in English and Italian.
• Display active listening skills
• Efficient in managing call from a high-volume and fast-paced environment.
Quality and skills
• Interactive' customer service...
market. This role plays a key part in maintaining high-quality master data execution and overseeing data execution from the Shared Service Center. The role is critical for driving efficiency in master data management and ensuring seamless customer service...
Concentrix Corporation-Enna, 21 km da Caltanissetta
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...
customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensures the quality, standards...
sales and customer satisfaction. The objectives of this role are to strengthen brand health metrics' improve MROI results' increase sales' and make the brand a preferred partner. How You Will Make a Difference Strategy &, Tactics - Align with the...
sales and customer satisfaction. The objectives of this role are to strengthen brand health metrics' improve MROI results' increase sales' and make the brand a preferred partner. How You Will Make a Difference Strategy &, Tactics - Align with the...
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Customer Quality Manager a Caltanissetta
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