role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, and financial performance, while maintaining strong client relationships and driving continuous improvement across customer service operations.
Key...
con il CustomerQuality, le azioni correttive a fronte dei claim cliente; - Definire e verificare i contenuti dei documenti del Sistema di Gestione Integrato (procedure, istruzioni operative, modulistica, riesami, analisi dei rischi, ecc.); - Supportare...
role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, and financial performance, while maintaining strong client relationships and driving continuous improvement across customer service operations.
Key...
We are growing!
Se i requisiti e l'esperienza richiesti per questo lavoro corrispondono alle sue competenze, la preghiamo di candidarsi tempestivamente.
Our brand-new client is a leading tobacco company known for its commitment to quality products...
role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, and financial performance, while maintaining strong client relationships and driving continuous improvement across customer service operations.
Key...
connectivity services. This position is key to maintaining service quality and providing technical assistance to our global customer base, working closely with on‑duty controllers and international teams.
Who You Are
You are proactive, customer‑focused...
role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, and financial performance, while maintaining strong client relationships and driving continuous improvement across customer service operations.
Key...
enhance the user experience and maximize customer lifetime value.
• Client Relationship & Sales Management
• Manage key client opportunities with ongoing follow-up to increase product adoption and client stickiness.
• Work with other teams to drive...
role ensures the achievement of Client Service Level Agreements (SLAs), operational excellence, and financial performance, while maintaining strong client relationships and driving continuous improvement across customer service operations.
Key...
administrative and account data
• Ensure database quality, accuracy and consistency
• Support administrative and customer service activities within the department Requirements
• Diploma or university degree
• Previous experience in administrative roles or data...
with clients before, during and after events;
• Supervise involved staff and monitor overall service quality;
• Conduct post-event analysis to evaluate results, customer satisfaction and opportunities for improvement;
• Collaborate with the Head Office...
contact for clients on all quality-related topics and project updates.
• Support production teams in problem-solving and root cause analysis.
• Ensure compliance with industry standards and customer specifications.
• Oversee the use and programming of CMM...
potential for permanent placement. The role is based in Lugano. ? The selected candidate will be responsible for maintaining high-quality data within a CRM system. This includes reviewing existing records, identifying and correcting inaccuracies, updating...
Eutelsat You'll Get To:
• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team
In a dynamic industry where passion drives our teams to...
Eutelsat You'll Get To:
• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team
In a dynamic industry where passion drives our teams to...