to address challenges, which means no two days will be the same.
Key job responsibilities
• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels...
Customer Service Representative - Order Management - Italian speaking Are you ready to take charge of your career and contribute to a dynamic sales team? Join us as an Order Management Specialist' where you'll play a crucial role in driving business...
from day one.
What will you be doing?
You’ll be an inspiring leader in one of the following areas within Customer Fulfillment operations: Receive, Stow, Pick, Pack or Ship. Or you might work at one of our Delivery Stations, where you will work to...
through different channels of communication such as telephone' email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-qualitycustomer service.
Your specific...
FC operations: Receive, Stow, Pick, Pack or Ship. Or you might work at one of our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately...
proficiently' and professionally while meeting specific quality expectations. - Adhere to established procedures and guidelines while providing qualitycustomer service to meet and exceed department standards. - Support ad-hoc projects and initiatives...
related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to...
them
• Diagnosing and resolving accepted requests
• Entering data into the system
• Ensuring high quality of customer service Candidate Profile
• Fluency in Italian' and feeling comfortable speaking and writing in English
• Communication skills...
writing skills
• Strong sales profile with customer and service orientation
• Ability to promote and sell client services and products
• A motivated and committed personality
• Ability to interact positively with peers and supervisors
• Quality...
The role Reporting to the Customer Service Team Leader' the customer service agent will be the first point of contact for our players through live chat' email' and phone calls delivering the best possible experience. Responsibilities - Enable our...
resolution and response
• Build meaningful relationship' answering customers questions in a courteous' friendly' and professional manner
• Meet and exceed our customer service quality goals' compliance regulations and productivity targets
• Create amazing...
exceptional service, ensuring quality and enhancing performance consistently. Your role: As a Customer Advisor fluent in Italian your responsibilities include: - Guiding viewers through inquiries via phone and/or chat - Offering account and application support...
Advisor to provide great customer support' maintaining quality &, improving performance every day. If you love helping others and have a natural curiosity' we are a perfect match. Grow with us' show off your skills' build your career path' and enjoy...
a Support Advisor to provide great customer support' maintaining quality &, improving performance every day. If you love helping others and have a natural curiosity' we are a perfect match. Grow with us' show off your skills' build your career path...
excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to succeed.
At Concentrix...