We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included.
• Work in Lisbon...
developing and providing input on monitoring tools and procedures.
CULTURE:
Customer Experience – Representing Teleflex in a customer facing position is a tremendous responsibility and opportunity.
All CMA colleagues are expected to perform with the...
and running office hours
• Identify quality issues proactively and setup training programs specific to teams or individuals to address them
• Train new team members on accessibility compliance testing on desktop and mobile devices
• Potentially run multiple...
Model and transform data to support analysis, reporting, and monitoring.
• Create dashboards and reports using Looker Studio.
• Collaborate with stakeholders across product, marketing, cloud, and leadership.
• Ensure data quality, consistency...
role in maintaining client satisfaction and trust in our banking services. Responsibilities - Deliver high-qualitycustomer service in Italian via phone' email' and chat regarding banking services - Assist clients with inquiries related to account...
The E-Commerce Customer Support and Quality Assurance Intern has the responsibility to monitor the quality of the service offered to GUESS customers across all channels' to offer the best in class experience throughout the customer lifecycle...
The Customer Trust External Relations (CTXR) organization works to ensure positive public perception of Amazon's trustworthy shopping experience. We are the safest place for customers to shop online' and the customer-obsessed tools our teams build...
interaction meets the highest quality standards and leaves customers satisfied - Resolve customer issues promptly' or escalate them smoothly to the right team members when needed - Protect customer data privacy and comply with security policies at all times...
customer contacts, Provides customers with advice and information regarding clients' products and services' exceeding department productivity standards and qualitycustomer care standards, Carries out customer inquiries in timely and correct manner by...
compliance with labor laws.Lead team meetings as requested by the Director of Operations.Support employees in their professional development.Motivate teams to achieve the objectives set by the Director of Operations. SERVICE QUALITY:Ensure the quality of...
About Us: Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing' VAT refunds' dynamic currency conversion' and management services for...
platform of high-quality vision care products (such as the Essilor brand' with Varilux' Crizal' Eyezen' Stellest and Transitions)' iconic brands that consumers love (such as Ray-Ban' Oakley' Persol' Oliver Peoples' Vogue Eyewear and Costa)' as well as...
regulatory requirements (ADM in Italy' Royal Decree in Spain) with localised' customer-centric service. As the key Customer Support partner to the Southern Europe commercial cluster' this position ensures the customer voice informs strategy and drives...
all outlet policies, brand and quality standards and operating procedures. Maintain all areas of your outlet in a safe, hygienic and presentable state at all times. Be customer oriented, ability to cater to customer needs promptly and effectively and ensuring...
and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality' your next...