Familiar with machine certification process
Field quality and customer complaints
• Collect failure data from service and warranty; maintain trend dashboards and KPIs.
• Coordinate containment actions; issue temporary engineering fixes
• Lead RCA for...
Il nostro cliente è una prestigiosa azienda multinazionale, situata nella provincia sud di Milano e operante nel settore metalmeccanico – manufacturing. Per loro ricerchiamo una valida risorsa da inserire come: Junior Customer Claim Engineer...
Familiar with machine certification process
Field quality and customer complaints
• Collect failure data from service and warranty; maintain trend dashboards and KPIs.
• Coordinate containment actions; issue temporary engineering fixes
• Lead RCA for...
Candidate:
• 7–10 years of experience in CRM strategy and execution, ideally in customer-centric and fast-paced industries;
retail experience is needed.
• Solid background in marketing, business, communication, or management engineering.
• Proven track...
coordination.
• experience managing time, quality and budget within projects
• experience being the point of contact between suppliers, internal team and the customer
Requirements
• 5+ years Project Management experience in the technical engineering industry...
a team where your work safeguards lives and powers progress. For the expansion of our team, we are seeking to hire inMilana dynamic and motivatedTechnical Customer Support Engineer.
Main Tasks:
• Technical support to clients in France and Italy...
LifecycleDefine and manage product roadmap, ensuring alignment with customer requirements.Prioritize and coordinate product development efforts with engineering teams.Monitor product performance metrics, including quality, profitability, and turnover.
Market...
processes and providing relevant training to clients, both online and offline.
• Offering on-site guidance during installation as needed.
Post-Sales Technical Support:
• Promptly addressing technical quality issues raised in customer complaints...
Collaborate with engineering, digital factory and development teams to define detailed product requirements. This involves specifying (USPs) and ensuring alignment with customer expectations and market trends. Collaborate with engineering and UI/UX teams to...
Candidate:
• 7–10 years of experience in CRM strategy and execution, ideally in customer-centric and fast-paced industries;
retail experience is needed.
• Solid background in marketing, business, communication, or management engineering.
• Proven track...
Project Engineer, you will play a key role in Caracol's Technical Office, focusing on the development and delivery of customized technical solutions for complex industrial projects. You will work closely with the R&D team to define layout configurations...
Candidate:
• 7–10 years of experience in CRM strategy and execution, ideally in customer-centric and fast-paced industries;
retail experience is needed.
• Solid background in marketing, business, communication, or management engineering.
• Proven track...