regulations (Italian and international law) and with customer expectations.
The role requires strong technical knowledge and leadership experience.
Key responsibilities:
Quality Management: Lead the entire quality function, including setting long-term...
identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
• Work with a manager to maintain the physical safety and quality standards of the site...
and ensure understanding of KPIs in order to improve individual and collective performanceCollaborate with the marketing teamCustomer serviceEnsure the quality of customer serviceEnsure that the team maintains communication with customersResolve customer...
Oversee projects to streamline processes, increase quality and optimize productivity
• Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform quality analysis on any behaviors/processes that could impact inventory integrity and Customer...
Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
• Collaborate with the marketing team
Customer service
• Ensure the quality of customer service
• Ensure that the team maintains communication...
German Localization Editor, Amazon Devices and Services
The Amazon Devices Localization team is seeking a German Localization Editor passionate about language, quality, and customer experience. As part of our Editorial team, you will be responsible...
Produce guidelines and update stakeholders about new INCO
-ICC-ISPM and custom rules;
• Support the project team in evaluating change orders related to logistics activities, considering possible impacts on delivery and service quality;
• Support project...
Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
• Collaborate with the marketing team
Customer service
• Ensure the quality of customer service
• Ensure that the team maintains communication...
customer contacts, Provides customers with advice and information regarding clients' products and services' exceeding department productivity standards and qualitycustomer care standards, Carries out customer inquiries in timely and correct manner by...
and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to...
supporting their business and strengthening long-term partnerships.
• Develop business opportunities and progressively broaden the customer base to major contractors as the market evolves.
• Monitor market trends and gather competitive intelligence to...
About the job Italian Speaking Customer Advisor We are actively seeking a fluent Italian speaker (C1+) to join our team as a Customer Advisor in Malta. This is a fantastic' full-time opportunity to support the operations of a major international car...
Company Overview:
We are a dynamic and growing company specialising in high-quality supplements and practitioner-only products, with plans to expand into lab testing services. We work with healthcare professionals across functional medicine...
sales strategies and techniques.
• Highly self-motivated to deliver superior customer experience.
• High energy level and personal resilience.
• Integrity and desire to comply with all legal and moral standards.
• Service and quality oriented.
Nice to...
through tailored, real-time conversations that feel natural, helpful, and human. TextYess aims to build the leading SaaS for brands to sell within messaging apps, integrating customer support with AI, marketing automation, and payments.
🚀 The Role...