Descrizione del Lavoro: Senior Quality Evaluator presso Concentrix, Vimercate
Concentrix Italia è alla ricerca di un Quality Analyst esperto in Qualità e Formazione con un background nel settore BFSI. Questa posizione è a tempo determinato...
Technical Support:
• Promptly addressing technical quality issues raised in customer complaints.
• Resolving queries about product usage, maintenance, and replacement, including on-site support when necessary.
• Improving post-sales operation...
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managing Quality Notifications and related investigations from external customers.
Min. Qualifications
Education: University Degree in a Scientific area (Physics, Chemistry, Engineering); PhD is a plus.
Work Experience: More than 10 years of suitable...
company in the retail industry' focused on providing top-quality' empathetic' and accurate customer support. If you are fluent in Italian (C1) and English (C1)' and thrive in a structured back-office environment' we want to hear from you!
Your...
ABOUT THE POSITION The Operations team is responsible for setting up and managing the processes to provide merchants and customers with the best payment experience in several installments. Concretely' this means: - Provide customer and merchant...
quality.
• Engage in team initiatives aimed at enhancing customer satisfaction.
Requirements
• Fluency in Italian and working knowledge of English, additional languages are advantageous.
• Experience in customer service or support is a plus.
• Strong...
all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the training' cutting-edge...
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are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Furthermore' you'll have an active part in ensuring client...
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