company in the retail industry' focused on providing top-quality' empathetic' and accurate customer support. If you are fluent in Italian (C1) and English (C1)' and thrive in a structured back-office environment' we want to hear from you!
Your...
ABOUT THE POSITION The Operations team is responsible for setting up and managing the processes to provide merchants and customers with the best payment experience in several installments. Concretely' this means: - Provide customer and merchant...
quality.
• Engage in team initiatives aimed at enhancing customer satisfaction.
Requirements
• Fluency in Italian and working knowledge of English, additional languages are advantageous.
• Experience in customer service or support is a plus.
• Strong...
Ready to drive seamless operations and deliver outstanding service to our customers? We're seeking an Online Exams &, Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team' you'll...
communications by adjusting to the pace and technical level of the customer - Help customers with information about the products and services' using relevant call handling protocols outlined in the procedures - Ensure the required quality delivery of the service...
are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Furthermore' you'll have an active part in ensuring client...
all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the training' cutting-edge...
Job Title: Team Leader Customer Service - Italian/English Job Description Are You a Gamechanger? Join Our Team in Tirana! We are seeking a dynamic Italian and/or English-speaking Team Leader to join our amazing team in Tirana! If you have experience...
serves 2000+ clients across Europe' USA and Africa. Our benefits include equity' formal training budget allowance' annual hotel allowance' as well as birthday and Xmas vouchers. Interested? Keep reading on! Job title: Customer Support Consultant Location...
customer contacts, Provides customers with advice and information regarding clients' products and services' exceeding department productivity standards and qualitycustomer care standards, Carries out customer inquiries in timely and correct manner by...
Ready to drive seamless operations and deliver outstanding service to our customers? We're seeking an Online Exams &, Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team' you'll...
operational excellence: high targets regarding quality' efficiency &, customer journey improvement. You will have all the training' cutting-edge technologies' and the continuing support you'll need to succeed. In this position' there's a real career...
enhancing operational quality and reducing processing times' including testing new system enhancements.
What makes you a good fit
• Active knowledge of English and Italian language
• Customer orientation' performance motivation
• A self-starter who takes...
Markets with various internal and external departments such as Commercial' Logistics' Quality and Finance and 3rd party (distributors' vendors) to ensure order fulfilment is completed and meet our customer requirements. - Monitor order status in the...
and cybersecurity standards (e.g.' EU Cybersecurity Regulation) and ensure timely renewals of certifications. - Maintain internal documentation and serve as the in-house expert on compliance topics. - Work cross-functionally with design' quality' and compliance...