in-depth interviews, voice-of-customer (VoC) programs, and ethnographic studies - to capture frontline insights from HCPs, payers, and stakeholdersSupport the development and analysis of primary and secondary research, translating findings into compelling...
Are you ready for an exciting adventure while helping customers? Next Job Abroad is thrilled to invite dynamic individuals to join our team as Italian Customer Client Support Specialists in the beautiful sun-soaked landscapes of Greece!
We believe...
through different channels of communication such as telephone' email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-qualitycustomer service.
Your specific...
Customer Support Associate ( Italian Speaker ) Convera is seeking a Client Service Support Associate (Italian Speaker). In this role you'll facilitate a positive journey for Clients through the efficient and timely handling of pre- and post...
market. This role plays a key part in maintaining high-quality master data execution and overseeing data execution from the Shared Service Center. The role is critical for driving efficiency in master data management and ensuring seamless customer service...
Mercier Consultancy is seeking an enthusiastic Italian Speaking Customer Support Representative to join our Client's Music Streaming Platform Department! In this exciting junior role' you will be the first point of contact for our Italian-speaking...
will help enhance the user experience and ensure that our learners receive the guidance they need to succeed in their educational journey. Responsibilities - Deliver high-qualitycustomer service in Italian through phone' email' and chat regarding...
in our CRM system
• Work closely with warehouse and logistics teams to ensure proper order fulfillment
• Collect customer feedback and suggest improvements to enhance service quality
• Stay updated on fitness trends and new product offerings in the sports...
in our CRM system
• Work closely with warehouse and logistics teams to ensure proper order fulfillment
• Collect customer feedback and suggest improvements to enhance service quality
• Stay updated on fitness trends and new product offerings in the sports...
a commitment to providing high-quality service
• Ability to manage multiple inquiries efficiently in a fast-paced environment
• Familiarity with customer support tools and systems Benefits
• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid...
and troubleshooting
• Gather feedback to enhance service quality and customer satisfaction
• Engage in training sessions to stay updated on platform features and changes Requirements
• Fluency in Italian and English' both written and verbal
• Prior experience...
and interpersonal skills
• Strong problem-solving abilities and attention to detail
• A customer-focused mindset with a commitment to providing high-quality service
• Ability to manage multiple inquiries in a fast-paced environment
• Familiarity with customer...
Experience working in a call center environment
• Experience working in a customer-facing role
• Extremely high attention to detail and strong organizational skills
• Structured communicator' both written and spoken
• Ability to produce high-quality work...
customer confirmations and investigate shipment status,
• Interface with other departments to resolve problems related to order to cash cycle,
• Achieve target goals for daily deadlines and monthly order quality.
What you will need:
• High school diploma or...
complaints professionally
• Document customer interactions comprehensively in our CRM system
• Collaborate with internal teams to resolve customer inquiries and enhance service quality
• Gather and relay customer feedback to drive product improvement
• Stay...