Skynflow is a fast-growing DTC company that has reached crazy results in revenue in just its first 4 months of operations. We’re now aiming for €2M in 2025 and €10M in 2026. To achieve these ambitious goals, we’re looking for a Customer Support...
of customer experience, deliver the brand’s vision, and achieve sales targets.
Key Responsibilities
Excellent customer experience:
• Promote and delivers excellent in customer in-store experience;
• ensure that the team understands - and caters to...
and meet organizational goals for timely product delivery and customer satisfaction.
Key Responsibilities:
Strategy & Governance: Define assortment and pricing control by store, implement supply chain strategies for efficiency, ensure compliance, and manage...
feedback from customers in a timely manner. Initiate RMA’s/customers credits when required.
• Work with customer service, operations and supply chain as needed to ensure order fulfilment expectations are met.
• Utilize Contact Management database (CRM) to...
Total availability for shifts 24h 7/7
Part-time of 30 hours
Good Knowledge of English and Italian (another language like Spanish or French will be a plus)
Previous experience in operations and/or customer service will be a plus
Team spirit
Ideally based...
/customers credits when required.
• Work with customer service, operations and supply chain as needed to ensure order fulfilment expectations are met.
• Utilize Contact Management database (CRM) to complete trip reporting and internal sales relationship...
200 - 1000+ server systems).
• Experience in data center M&E equipment.
• Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems.
• Experience working in a mission-critical operations environment...
business plan (by geography, product line and customer segment)
Support Sales and Product Management teams in the development and implementation of the Pricing Strategy
Support Sales and Product Marketing Teams in the implementation of “Sales Enablement...
R&D Process Development Chemist - Italy (Mortara - PV)
R&D Process Development Chemist - Italy (Mortara - PV)
Process Development Team is a bridge between R&D and Operations: its aim is to study, test and develop processes for safe and efficient...
This role involves both remote and on-site support , ensuring that all customer assets perform to the highest standards and that customer satisfaction is maintained.
What You’ll Do: Perform on-site service, maintenance, and installations of high...
schedule performance, guaranteeing result interpretation, data analysis, and documentation.
• Analyze internal and customer requirements and perform feasibility studies.
• Define, develop, and optimize production test programs and hardware for automated...
Mercier Consultancy is eager to welcome an Italian Speaking Customer Support Representative to our Client's Logistics &, Shipping Department! In this essential Junior role' you will provide dedicated support to our Italian-speaking clients...
operations. Your main focus: - Ensure Master Data Readiness &, Quality: Deliver accurate and timely data setup KPIs for product activation' PIPO management' customer setup' logistics' and pricing conditions. Guarantee data readiness for new product...
Issue Resolution and Escalation: Troubleshoot and resolve customer issues efficiently' escalating complex cases to the CS Operations Manager when required. - Audit Support and Compliance: Provide support for daily' monthly' and yearly audit checks (e.g...
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...