delivery' warranties' refunds. - Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. - Achieve sales goals set up every quarter while providing an excellent customerexperience...
al cliente al fine di migliorare la customerexperience.
Si occuperà infine dell’ottimizzazione della redditività del punto vendita, occupandosi dello stock e dell’allestimento.
Si valutano candidature di Addetti/e Vendita con interesse per ruoli...
and processes' and ensure their good integration - Ensure a great customerexperience: improving processes and tools' managing feedback from team members and sharing it with the manager' reassigning tickets when necessary' checking stats for all teammates...
tutti i segreti della gestione di un punto vendita e in particolare avrai modo di:
• Gestire il conto economico del negozio e sviluppare strategie commerciali utili al raggiungimento dei KPI
• Garantire un'impeccabile CustomerExperience e promuovere...
ideas and perspectives and strongly encourage people with different backgrounds and experiences to apply. We are now looking for a Italian speaking Customer Success Manager' could that be you? What you'll be doing: - Proactively developing customer...
excellent customerexperience with us,
• Occasionally performing outbound calls to customers according to predefined compaigns,
• Reporting to the relevant departments regarding site issues' in accurate content and troubleshooting
• Staying fully up-to-date...
courses What you'll experience with us As a Customer Service Sales Representative in our team' you will: - Mainly handle inbound activity (calls' emails' chat' tasks) of customer post sales requests - Outbound calls when necessary to solve issues with...
cannot be resolved without internal support. - Become a master CRM user' proficient in updating fields' creating and managing Insertion Orders - Be part of a multinational Customer Care Team responsible for all European clients where collaboration...
and intuition to help undecided customers choose from the range of hotels in the Americas' Europe' and Australia - Provide excellent customer service by managing expectations and claims in a very positive' polite' and diplomatic way - Handle inquiries...
or enter orders' cancel accounts' or obtain details of complaints.
• Managing customers' expectations regarding the products and shipping deadlines.
• Prepare' maintain' and review purchasing files.
• Work on continuous improvement for customer...
are.
Concentrix + Webhelp is a great match if you:
• Are fluent in Italian
• Have proven customer support experience or experience as a client service representative
• Have good level of English
• Have strong focus on customer needs and understanding...