Job Description As a CustomerExperience Associate' you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles' provide support' and are empowered to ", do the right...
apartmentGifrab Italia spaplaceTrapanilanguageallibo.comevent_available
e conoscenza del prodotto, ricercando costantemente soluzioni volte alla fidelizzazione e garantendo una customerexperience ed una qualità del servizio nel rispetto delle direttive e delle politiche aziendali.
ATTIVITA’ PRINCIPALI
Il candidato prescelto...
culture and values via our Career page . Job description The Customer Success Manager is a key role within the CustomerExperience organisation' helping our most valued customers achieve their goals by optimising the use of our products and services.
As...
customers via phone, email, and chat. Address customer inquiries, resolve issues, and ensure a positive experience.
• Content Moderator: Monitor and review user-generated content across digital platforms, ensuring it complies with company guidelines...
technical problem-solving. You will assist our Italian-speaking clients by addressing their inquiries and technical issues' ensuring they receive the best support during their experience with our products. Key Responsibilities - Provide exceptional customer...
quotations' sales orders' and returns in SAP in a timely manner according to established goals of the CustomerExperience Supervisor - Handle internal and external customer inquiries regarding order status' inventory availability' delivery status' and pricing...
customers with warranty claims and service requests' ensuring a seamless experience. - Resolve issues and complaints efficiently' ensuring customer satisfaction throughout the interaction. - Maintain clear and detailed documentation of customer interactions...
attitude and a genuine desire to help people. - Experience: Prior experience in customer service is a plus' but not mandatory. We provide full' paid training to set you up for success! What We Offer We believe in taking care of our people so they can take...
from day one in identifying opportunities to enhance service quality and elevate the overall user experience. - Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels.
- Own each query...
and limitations
• Strategic projects: Engage in strategic initiatives aimed at improving the efficiency' quality' or customerexperience within banking operations.
• Managing relationships with clients and stakeholders
• Ensure meaningful project structure...
in assisting Italian-speaking clients' providing them with exceptional support and information to enhance their car rental experience. Key Responsibilities - Offer dedicated customer support to Italian-speaking clients through phone' email' and chat regarding...
delivering outstanding customer service. As a Customer Care Agent' you will be responsible for assisting our Italian-speaking customers' ensuring they receive the support and guidance they need to enhance their experience with our services.
Key...
Requirements
• Fluency in Italian (both written and spoken) is required, knowledge of English is beneficial.
• Previous experience in customer service' especially in e-commerce' is highly preferred.
• Strong communication and interpersonal skills with a focus...
in Italian (both written and spoken) is essential, knowledge of additional languages is a plus. - Proven experience in IT support or customer service' preferably in a remote setting. - Strong technical troubleshooting skills and the ability to communicate...
MF Group is a Swiss market leader in the Buy Now Pay Later universe and part of Riverty and the globally active Bertelsmann Group. Our solutions contribute to flexible and customer-friendly payment alternatives. We offer consumers the opportunity to...