Mercier Consultancy Europe is on the lookout for an enthusiastic Italian Speaking CustomerCare Agent to join our vibrant team! In this role' you will provide exceptional support to our Italian-speaking customers' ensuring their inquiries and issues...
CustomerCare Representative - English and Italian speaker Are you passionate about building relationships and ensuring customer success? Do you enjoy being part of a successful team? Join our Global Customer Service team Our Customer Service Team...
what we do and who we are.
Concentrix is a great match if you:
• Are proficient or bilingual in Italian and advanced in English
• Have good disposition to work in a customer service environment
• Have customercare skills
• ability to listen to...
communication skills with a focus on providing exceptional customercare.
• Ability to multitask and manage various customer inquiries effectively.
• Familiarity with customer service software or retail systems is beneficial.
• Detail-oriented with strong...
both written and spoken.
• Experience in customer service' particularly within the transportation or travel sectors is preferred.
• Strong communication and interpersonal skills focused on customercare.
• Ability to manage multiple customer inquiries...
in Italian and English' both written and spoken.
• Experience in customer service' preferably in the healthcare sector.
• Strong communication and interpersonal skills with a focus on customercare.
• Ability to manage inquiries effectively while maintaining...
in customer service' preferably in the finance or banking sector.
• Strong communication skills with a commitment to providing excellent customercare.
• Ability to effectively manage multiple inquiries simultaneously.
• Technical proficiency and familiarity...
and spoken.
• Experience in customer service' particularly in the manufacturing industry' is a plus.
• Strong communication and interpersonal skills focused on providing excellent customercare.
• Ability to multitask and manage various customer inquiries...
and spoken.
• Experience in customer service' preferably in the healthcare or pharmaceuticals sector.
• Strong communication and interpersonal skills with a focus on customercare and compliance.
• Ability to handle multiple inquiries and tasks efficiently...
care.
• Ability to manage multiple inquiries and projects simultaneously.
• Familiarity with customer service software or project management tools is advantageous.
• Detail-oriented with strong organizational skills.
• Willingness to work flexible hours...
Please note that the position is based in Sofia, Bulgaria and we will help you to relocate Are you ready to take the next step in your career? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience...
Job Description We're looking for professional and pro-active Customer Service Representatives to join one of our projects. S/he creates a wonderful customer experience as s/he understands that making a customer happy is crucially important to...
and any issues they may encounter.
• Guide customers through the purchasing process and address their concerns with care.
• Document customer interactions accurately for effective follow-up.
• Collaborate with team members to deliver a seamless service...
and updating notes on the database
• Taking care of all customer complaints and escalating as and when necessary to senior management
• Assist senior management by identifying trends and issues
• Act as duty manager to aid effective running of the departmen...
owning the customer lifecycle by activating and converting high value (potential) small business customers into loyal ambassadors. You will coach' educate and advise them through training' webinars' calls and interactive support materials giving them the...