Overview
The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop...
industry analysis reports, explore potential customer needs through data analysis, and adjust strategies accordingly based on market trends.
Qualifications:
1. 5+ years of operational experience, including but not limited to experience in brand management...
space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development...
accountability, and continuous improvement.
• Act as a mentor and motivator, driving engagement and team success.
Market Development & Customer Engagement
• Conduct market and competitor analysis to identify new opportunities and trends.
• Lead store...
a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support...
case creation, and development, through launch, maturity, and end-of-life (EOL).
• Conduct competitive analysis, market research, and pricing reviews to ensure product competitiveness and profitability.
• Monitor product performance and customer...
and familiarize them with platform features.
• Engage in customer interactions, problem solving, and root-cause analysis to improve service quality and reliability.
BASIC QUALIFICATIONS
• 5+ years of software development or technical support experience.
• Own...
data.
• Develop scripts for the analysis, and delivery of Earth Observation products.
• Work closely with your internal delivery teams to implement customer requirements.
• Collaborate with your internal engineering and product team to transform source...
operations while delivering impactful insights through data analysis. At Amazon, we are the most customer-centric company on earth, operating one of the largest e-commerce businesses in Japan. Our supply chain logistics is becoming more complex under...
collecting necessary information to proceed with the integration and cooperate with involved department/s
• Actively contribute with projects on customer care area
• Support CEM Senior Specialist in preparing reports and analysis upon request
• Support CEM...
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