The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between...
Under the responsibility of the Head of Reception/Concierge, your main duties will include: Main Responsibilities:Ensure the reception/concierge desk is staffed overnight.Demonstrate fluency in both written and spoken French and English.Master...
information and recommendations about local restaurants, activities, and attractions.Maintain the concierge logbook clearly for seamless team handover.Manage shuttle services by communicating effectively with valet/doorman/porter teams.Guest Complaints:Listen...
partners in the resort.Drive sales.Management:Be responsible for organizing your cabin.Maintain client records (and cardex in collaboration with reception/concierge)....