and personalized customer service.
Role Mission
• Support the Store Manager in ensuring smooth day-to-day store operations and effective floor management and take responsibility for the store in the absence of the Store Manager
• Guide, coach and train the team...
and drive both service excellence and operational success in a dynamic, fast:paced environment.
Key Responsibilities:
• Manage restaurant budget and P and L, ensuring operational goals are met.
• Coach and mentor staff to deliver excellent customer service...
and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing.
• Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR.
• Attend trainings...
owning the customer lifecycle by activating and converting high value (potential) small business customers into loyal ambassadors. You will coach' educate and advise them through training' webinars' calls and interactive support materials giving them the...
opportunities and applying them to the shop floor.
• Support the Store Manager and take ownership of the store's daily operation, including sales, customer service, inventory, management, recruitment, training, HR and compliance.
• Motivate, inspire and, coach...