Manager presso strutture di alto livello o boutique hotel con orientamento all’eccellenza.
• Attitudine gestionale e capacità di coordinamento.
• Leadership empatica e orientamento al problem solving.
• Conoscenza dei principali PMS, Booking Engine, OTA...
Profilo
Adecco Italia Spa, Filale Bologna Oriani, ricerca per Hotel a 3 Stelle un/a:
• Segretario/a di Ricevimento Turnante Hotel
Responsabilità
• gestione delle pratiche clienti check in/check out;
• registrazione e assegnazione delle stanze...
o boutique hotel con orientamento all’eccellenza.
• Attitudine gestionale e capacità di coordinamento.
• Leadership empatica e orientamento al problem solving.
• Conoscenza dei principali PMS, Booking Engine, OTA e GDS
• Conoscenza Fluente della lingua...
guests and reply in a timely and efficient mannerNegotiate rates and upsell rooms in the hotelsProvide daily booking updates Provide prompt and efficient service while maintaining the hotel brand standardsProcess all incoming reservations and queries...
and tourism.
• Assist customers with making reservations' providing information on hotels' tours' and local attractions.
• Handle questions regarding service options' availability' and pricing.
• Effectively resolve customer complaints and service issues with...
preferably within the aviation or travel sector.
• Strong communication skills with a focus on customer satisfaction.
• Ability to handle multiple customer inquiries and tasks efficiently.
• Familiarity with customer service software or booking systems is...