month.
• Be fully aware of the hotel's sales strategy, rates, packages, groups and booking status at all times.
• Process and respond within 24 hours to all reservation requests according to standards.
• Be up-to-date with current hotel information...
Aver partecipato a corsi di formazione specifici del reparto ricevimento ed in particolare di Revenue Management e Web Marketing; - La conoscenza del PMS Hotel Cube; - La conoscenza della suite di Booking Expert (Be Gain, BeDirect, BeSync...
month. Be fully aware of the hotel's sales strategy, rates, packages, groups and booking status at all times. Process and respond within 24 hours to all reservation requests according to standards. Be up-to-date with current hotel information and data...
Minor Hotels - Southern Europe-Amalfi, 15 km da Salerno
aware of the hotel's sales strategy, rates, packages, groups and booking status at all times.Process and respond within 24 hours to all reservation requests according to standards.Be up-to-date with current hotel information and data including room types...
del reparto ricevimento ed in particolare di Revenue Management e Web Marketing;
• La conoscenza del PMS Hotel Cube;
• La conoscenza della suite di Booking Expert (Be Gain, BeDirect, BeSync);
• Conoscenza di applicativi di grafica ed impaginazione...
guests and reply in a timely and efficient mannerNegotiate rates and upsell rooms in the hotelsProvide daily booking updates Provide prompt and efficient service while maintaining the hotel brand standardsProcess all incoming reservations and queries...
di formazione specifici del reparto ricevimento ed in particolare di Revenue Management e Web Marketing; - La conoscenza del PMS Hotel Cube
• La conoscenza della suite di Booking Expert (Be Gain, BeDirect, BeSync);
• Conoscenza di applicativi di grafica...
adhering to the standards of The Leading Hotels of the World, Swiss Deluxe Hotels, and our internal quality management system. Provide personalized support to our international guests throughout the entire reservation process.
Maintain and manage guest data...
Da oltre 60 anni il Gruppo Panorama accoglie ospiti da tutto il mondo in strutture di eccellenza come l’Hotel Panorama di Maiori. Se cerchi un luogo dove crescere, valorizzare il tuo talento e costruire una carriera duratura, il nostro team...
and tourism.
• Assist customers with making reservations' providing information on hotels' tours' and local attractions.
• Handle questions regarding service options' availability' and pricing.
• Effectively resolve customer complaints and service issues with...
preferably within the aviation or travel sector.
• Strong communication skills with a focus on customer satisfaction.
• Ability to handle multiple customer inquiries and tasks efficiently.
• Familiarity with customer service software or booking systems is...
required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I posses a minimum of a Diploma in Restaurant Management or Business and more than three years' experience in a similar role...