Booking stay from the date the employee confirms his/her arrival date
Responsibilities:
• To respond and record consumer enquiries/questions raised through free phone lines for customers.
• To maintain accurate data input of consumer enquiries, questions...
in our booking system, Protel. Share responsibility for the daily optimization of occupancy and monitoring of target occupancy goals. Coordinate and implement rate strategies and booking conditions in close collaboration with the Reservations &...
inquiry for booking, liaise with reception or managerCommunicate with runners and manager in charge all timeGuide and help colleaguesAttend daily briefing...
smooth operations in the reservations departmentProviding personalized service to our (international) guests throughout the reservation processEntering guest data into the Protel on Premise booking systemShared responsibility for current occupancy levels...
customer special requirements (i.e. special handling' labeling, particular documents layout' pick-up or delivery booking instructions) interacting with all company areas involved - Dealing with all the procedures in order to solve claims' return...