Issue Resolution and Escalation: Troubleshoot and resolve customer issues efficiently' escalating complex cases to the CS Operations Manager when required. - Audit Support and Compliance: Provide support for daily' monthly' and yearly audit checks (e.g...
brands in EMEA of key consumer analytics frameworks and deliverables (e.g.' consumer base audit) - Partner directly with brand teams in EMEA to analyze consumer behavior' identify actionable insights' and recommend strategies to optimize consumer-driven...