Customer Support with Italian - Perugia - rif. y7548119

apartmentReal Recruitment Solutions placePerugia descriptionTempo determinato scheduleFull-time calendar_month 
Why Choose Us Looking for a fulfilling career representing some of the world's most captivating brands? Join our diverse team and make a tangible difference in our clients' businesses every day. We're seeking a Customer Support Advisor to deliver exceptional service, ensuring quality and enhancing performance consistently. Your role:
  • As a Customer Advisor fluent in Italian your responsibilities include:
  • Guiding viewers through inquiries via phone and/or chat
  • Offering account and application support, particularly regarding software functionality
  • Providing technical assistance and resolving issues related to system configurations and network settings
  • Delivering prompt and accurate responses to viewer inquiries
  • Contributing to enhancing brand engagement for our client We're a Great Match if You:
  • Are a native or proficient Italian speaker (C2) and fluent in English (B2)
  • Have a genuine enthusiasm for the entertainment and media sector
  • Demonstrate outstanding communication skills, empathy, and teamwork
  • Possess familiarity with digital streaming services and devices
  • Embrace a positive, can-do attitude Even if you don't meet every qualification listed, we encourage you to apply.

We're committed to finding the right fit for you, whether it's this role or a future opportunity.

What We Offer:
  • Competitive compensation package
  • 1200-1250 euros gross base salary
  • Performance Bonus
  • 100€ per month
  • Comprehensive private health insurance from day one
  • Bring a Friend Program with attractive incentives
  • Personal and professional development programs, including mentoring opportunities
  • Participation in a dynamic, multicultural project
  • Flexible scheduling
  • A diverse workplace with colleagues from over 75 nationalities
  • Access to modern amenities, local business discounts, free medical appointments, sports and social responsibility activities, internal events, and more
  • Opportunities for inter-company mobility across our global sites Work Environment: Remote work available for individuals already based in Portugal RELOCATION PACKAGE:
  • Reimbursement of Airfare on the 6th month of contract up to 400€ in Economy class
  • Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)
thumb_up_altOfferta consigliata

Supervisor - tempo indeterminato

apartmentManpowerplaceGualdo Cattaneo, 26 km da Perugia

Supporta il team leader nella risoluzione delle problematiche e si assicura che abbia tutte le risorse necessarie al raggiungimento del piano di produzione. Condivide ed attua le risoluzioni che emergono dai turni, seguendo le indicazioni espresse...