Technical Customer Support with Italian - work from Katowice

apartmentWebhelp placePrato calendar_month26/04/24

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Technical Customer Support with Italian
work from Katowice Job Description Responsibilities:
Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
Handling reports regarding the following devices and systems: Wire-Free Security Cameras' Indoor Smart Home Cameras' Security Camera Systems' WiFi/PoE Cameras &, NVRs
Helping customers solve technical issues with their devices
Collaborate with service engineers to obtain technical support Requirements:
Knowledge of Italian at and communicative level (min.

B2+)

Knowledge of English enabling understanding of the training content (min.

B1+)

Interest in new technologies What we offer:
Flexible employment based on a civil contract
Work in a modern and comfortable office in the center of Katowice
Shift work from Monday to Friday (working hours: 10:00-19:00)
Comprehensive 5-week training in English (fully paid from our side) Location: POL Katowice
Global Office Park-Bldg C Flrs 2 &, 3 Language Requirements: Time Type: If you are a California resident' by submitting your information' you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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