Food & Beverage Operations Manager

Start date: As soon as possible

About the Role:

As our Operations Manager, you will oversee the day-to-day running of our cafés and bakeries, ensuring consistency, efficiency, and exceptional customer experience across all locations. This is a hands-on role for someone who thrives in a dynamic, fast-paced environment and has a passion for hospitality and high-quality food.

Key Responsibilities:

• Manage and support front-of-house and back-of-house teams across multiple locations
• Monitor performance, implement systems, and optimize workflow
• Lead recruitment, onboarding, and staff training
• Work closely with the founders on strategy, menus, and new openings
• Oversee inventory, supplier relationships, and cost control
• Ensure compliance with health & safety and local regulations
• Maintain and elevate our customer service standards

You Bring:

• Proven experience in hospitality management or multi-site operations
• Strong leadership and communication skills
• An organized and solution-oriented mindset
• Fluent in Italian (English is a strong plus)
• Passion for artisanal food, coffee, and community
• A valid work permit to work in Italy

Ready to grow with us?

Send your CV and a short cover letter

We’re reviewing applications on a rolling basis — apply early!

by helplavoro.it