[rif. d57009001] Technical Customer Support with Italian - work from Katowice
Webhelp Forlì
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- Technical Customer Support with Italian
- work from Katowice Job Description Responsibilities:
- Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
- Handling reports regarding the following devices and systems: Wire-Free Security Cameras' Indoor Smart Home Cameras' Security Camera Systems' WiFi/PoE Cameras &, NVRs
- Helping customers solve technical issues with their devices
- Collaborate with service engineers to obtain technical support Requirements:
- Knowledge of Italian at and communicative level (min.
- Knowledge of English enabling understanding of the training content (min.
- Interest in new technologies What we offer:
- Flexible employment based on a civil contract
- Work in a modern and comfortable office in the center of Katowice
- Shift work from Monday to Friday (working hours: 10:00-19:00)
- Comprehensive 5-week training in English (fully paid from our side) Location: POL Katowice
- Global Office Park-Bldg C Flrs 2 &, 3 Language Requirements: Time Type: If you are a California resident' by submitting your information' you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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di gestire le relazioni col cliente fornendo relativa assistenza e supporto.
Si richiede:
- Esperienza in ruolo analogo, preferibilmente nel settore B2B o dell'arredamento;
- Esperienza e formazione come Customer Service o campo correlato;
- Fluente...
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