[rif. p25180822] Customer Service Assistant
Gallarate
The Customer is one of the world leaders in the distribution of thermoplastic polymers, thermoplastic elastomers and technopolymers.
• Creation of order and activating of corresponding order confirmations and/or order acknowledgement
• Awareness of Target Price Achievement
• Optimize lot sizes (stock awareness), including adjusting the offer/order in line with the current customer agreement
• Assessing the customer creditworthiness in case of open orders/invoices exceeding credit limit
• Utilize sales cockpit to manage ATP checks
• Uploading customer's purchase order to SAP
• Monitor and adapt open orders: scheduling agreements, consignment stocks & volume contracts
• Creation of liability agreements in case of deliveries ahead of schedule
• Provision of customer specific documents
• Customer care (like passing on information regarding deliveries and other issues)
• Update Customer Information in SAP & CRM tool
• Completed commercial apprenticeship/training
• Language skills (English)
• Good MS Office and SAP knowledge
• Basic knowledge of plastic materials / industry
• Excellent communication and customer service skills
• Able to build and maintain customer relationships
• Efficient time management and organizational skills
• Able to work proactively on own initiative
• Attention to detail and accuracy
• Able to work under pressure to meet deadlines
• Creation of order and activating of corresponding order confirmations and/or order acknowledgement
• Awareness of Target Price Achievement
• Optimize lot sizes (stock awareness), including adjusting the offer/order in line with the current customer agreement
• Assessing the customer creditworthiness in case of open orders/invoices exceeding credit limit
• Utilize sales cockpit to manage ATP checks
• Uploading customer's purchase order to SAP
• Monitor and adapt open orders: scheduling agreements, consignment stocks & volume contracts
• Creation of liability agreements in case of deliveries ahead of schedule
• Provision of customer specific documents
• Customer care (like passing on information regarding deliveries and other issues)
• Update Customer Information in SAP & CRM tool
• Completed commercial apprenticeship/training
• Language skills (English)
• Good MS Office and SAP knowledge
• Basic knowledge of plastic materials / industry
• Excellent communication and customer service skills
• Able to build and maintain customer relationships
• Efficient time management and organizational skills
• Able to work proactively on own initiative
• Attention to detail and accuracy
• Able to work under pressure to meet deadlines
Sintex Selezione Personale SrlMilano, 38 km da Gallarate
La filiale italiana di una società multinazionale americana, operante nel settore Life Sciences, ci ha incaricati di cercare un/a:
ORDER ENTRY - CUSTOMER SERVICE ASSISTANT
la Società ha sede a Milano in zona Bicocca e cura la distribuzione...
Randstad Italia SpASesto San Giovanni, 37 km da Gallarate
azienda operante nello sviluppo di dispositivi medici, ricerchiamo una figura di
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da inserire all'interno dell'ufficio Commerciale, appartenente alle categorie protette, ai sensi della Lg. '68/99
Sede di lavoro: Sesto san...
ETJCA S.P.A.Gallarate
e all'interazione con i reparti aziendali (ufficio gare, vendite, customer service).
Ruolo e Responsabilità:
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