Commis de rang Season 2024 - Splendido Mare, A Belmond Hotel, Portofino

Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.

We are looking for a Commis de Rang Wine for the next season (spring 2024) to join our restaurant team.

The ideal candidate is open to new challenges and ready to constantly develop yourself further. He/she is willing to support the team to provide authentic and luxury dining experiences, demonstrating care, curiosity and community.

He/She should have customer service attitudes.

He/She reports to Chef de Rang.

Main duties & responsibilities:

• Fulfil the operations- according to the Company policies, high standards and procedures.
• Take care of the mise en place
• Support the Chef de Rang with service
• Clean and set-up floors, tables, chairs, linens, glass and silver for service
• Support the Chef de Rang and the Sommelier with all wine related activities
• Monitor all aspects of the customers' experience, from the restaurant layout before they arrive to the experience they receive during the service. Act to enhance a flawless service and anticipate Guests’ needs

• Effective communication: communicate clearly and in an appropriate manner (both verbally and non-verbally).
• Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues and adjust his/her style to them. Manage own emotions in challenging situations.
• Adaptability: identify when a different approach is needed and offer solutions. Try and adopt new ways of doing things.
• Collaboration: be able and willing to work as a team player e Share information and skills and actively seek and provide feedback.

Other requirements:

• Fluent in Italian and basic level of English
• Tourism or Hospitality degree preferred
• Previous professional experience in a similar role, also with school internships
• Passion for service and ambition to grow professionally
• References
• HACCP Certification
• Good knowledge of wines (AIS certification is a plus)

Benefits

About Belmond:

• Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
• Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
• Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.

Belmond and you:

• We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 6s, Commis de Rang
• Start date: March 2024 to End date: October 2024, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
• Salary as by CCNL, separate payslip for 13°,14° and TFR
• Monthly welfare incentive based on quality goals + welcome bonus
• Accomodation in our staff house including breakfast
• Bus ticket as benefit for the contract period; staff cantine
• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages