Help desk fluent english - GBL2025

Help Desk Fluent English

Client Description

Our client is a leading company in the technology industry. They are looking for a Help Desk Fluent English to join their team. The company is committed to providing excellent service to their customers and creating a positive work environment for their employees.

Job Description

As a Help Desk Fluent English, you will be responsible for providing technical support to customers via phone, email, and chat. You will troubleshoot issues and provide solutions to ensure customer satisfaction. Additionally, you will document customer interactions and escalate issues to the appropriate department if necessary.

Candidate Profile

The ideal candidate for this position is someone who is fluent in English and has excellent communication skills. You should have a strong technical background and be able to troubleshoot and resolve technical issues. Additionally, you should have a customer-focused mindset and be able to provide exceptional service to customers.

What Client Offers

Our client offers a temporary contract type for this position. You will receive a competitive salary and benefits package. Additionally, you will have the opportunity to work with a talented team of professionals in a dynamic and innovative work environment.

Working hours: 8-hour shifts, 5 days a week (including weekends, one day between Saturday and Sunday and public holidays) between 6:30 am and 9:30 pm and available for on-call duty.