Back office commerciale

KEY ACCOUNT - PLANNER

SITE

Eleprint Srl – Montevecchia (LC)

DEPARTMENT

General services

JOB SUMMARY:

The individual will be involved in order management, pre- and post-sales assistance, and the proactive development of tailored solutions to meet customer needs.

KEY RESPONSIBILITIES:

• Manage and support existing strategic customers, maintaining the customer portfolio and handling planning, shipments, and forecasts.
• Provide administrative and logistical support, handling offers, sales documentation, and archiving.
• Coordinate order management with suppliers, particularly those from the Far East, including planning shipments and managing logistics.
• Collaborate in the management of material receipt, sales order entry, and sales invoice issuance.
• Prepare shipping notices for couriers and manage customs clearance for international shipments.
• Prepare commercial offers for customers, working closely with internal teams.
• Handle the reception of the main office switchboard and provide daily operational support.
• Issue waste management forms in compliance with company and environmental regulations.

REQUIREMENTS:

• Previous experience in a similar role, preferably in the electronics sector or in international business environments.
• Proficiency in English, both spoken and written, to communicate effectively with customers and international suppliers.
• Skills in order management, international shipments, and logistics.
• Strong problem-solving abilities and a proactive approach to developing solutions for customer issues.
• Excellent organizational skills and time management, with a strong team-oriented mindset.
• Basic knowledge of administrative processes and company document management.
• Precision, attention to detail, and a strong customer orientation.